Never compromising on quality, Çeksan works with industry-leading suppliers and carries out its after-sales service operations with its highly qualified technical team in order to support its customer-oriented approach. In addition to installation services performed either on-site or at the factory for all machines sold, Çeksan also stands out with its periodic maintenance, breakdown service, and spare parts support.

While selecting spare parts and consumables, the highest level of machine performance and quality is targeted to ensure maximum customer satisfaction.

Spare Parts Availability Guarantee:

Çeksan guarantees the availability of spare parts for all produced models for a period of 10 years.

Parts Supply and Shipment:

Thanks to the extensive spare parts inventory in our central dispatch warehouse, we provide parts supply times below the industry average. This enables us to deliver parts exactly when needed through our widespread service network both nationwide and around the world.

We maintain comprehensive stock inventories for all our models to ensure immediate accessibility of spare parts whenever required. To prevent possible delays in deliveries, we cooperate with the best courier and logistics companies in the industry.
Likewise, all materials are carefully packaged to provide maximum protection against impacts during transportation.

TECHNICAL SUPPORT

You can contact Çeksan technicians and engineers at any time via email, telephone, or through our website. In addition, you may communicate all your technical questions and requests through our representatives and branches. Our entire technical staff is fully equipped to provide all necessary support.
You may also receive assistance from our expert team for access to manuals, technical documentation, and other information requests related to all our sweeping models.
We will continue to monitor the entire process together with you to ensure that the machines you purchase operate at full functionality and are ready to perform their duties efficiently.
In the event of a technical issue that our customers cannot resolve, our in-house technical team will be pleased to respond promptly to all requests for on-site support.

WARRANTY

Çeksan warranty conditions have been established to give you complete peace of mind against potential issues that may arise during machine operation. We continuously provide support to ensure that road sweeping vehicles maintain their performance throughout their operational lifetime without loss of efficiency.
Our standard warranty conditions apply to all new machines. While determining warranty options, we also develop preventive support packages designed to reduce maintenance and repair costs and prevent malfunctions, offering services tailored to your needs.

OPERATOR TRAINING

Our after-sales service team organizes periodic training programs for operators who will use our machines. In order to ensure that warranty conditions remain fully valid, the entire maintenance program is shared immediately after the sales process, and an easily accessible network is established for fast and convenient spare parts supply.
The primary objectives of operator training are to improve machine performance, operator efficiency, and occupational health and safety awareness.
We offer a variety of training programs tailored to specific requirements. These trainings can be provided either at Çeksan service centers or at customer locations.
Participation in training programs and requesting these courses should be considered a priority for all machine operators. Machine operation, maintenance procedures, and basic interventions are explained in detail. Thanks to this knowledge, machine efficiency and performance are maintained at the highest level, while the lifespan of the machine is also extended. Operational and maintenance costs are significantly reduced.

Certified Training Programs

Our technical team conducting machine training consists of expert technicians and engineers who are passionate about sharing their knowledge with users. Upon request and order, training sessions can also be provided at your own facilities.
As a result of these courses, your trained personnel will become sufficiently qualified to provide training to other operators as well.

Please click here to watch our training videos.